1. Introduction
1.1. These Terms & Conditions (“Terms”) govern the use of the website https://amantranresorts.com (“Website”), Amantran Resorts is operated by Tirupati Balaji Resorts and Wellness center (“Resort”, “we”, “us”, or “our”).
1.2. By accessing or using this Website and/or making any reservation, booking, or inquiry through it, you agree to comply with and be legally bound by these Terms. If you do not agree to any part of these Terms, you should not access or use the Website.
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2. Guest Accommodation Policies
2.1. Occupancy
• Maximum occupancy per cottage: 03 Adults
• Children below 8 years of age stay complimentary (without extra bedding)
• King Size Bed is provided in all the cottages
• Extra Bed Charges: ₹2,500 + applicable taxes (includes breakfast)
2.2. Check-in / Check-out
• Check-in Time: 14:00 hours (2:00 PM)
• Check-out Time: 11:00 hours (11:00 AM)
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3. Booking, Cancellations & Refunds
3.1. Booking Confirmation
All bookings are subject to availability and will be confirmed only upon receipt of advance payment as applicable. Room rates and availability are subject to change without prior notice.
3.2. Cancellation Policy
• No cancellation charges if cancelled 15 days or more prior to arrival
• 25% cancellation charges if cancelled 7 to 14 days prior to arrival
• No refund if cancelled within 7 days of arrival or for unused nights
• No refund for bookings during festive periods, long weekends, Christmas, New Year, or any other block-out dates, as such reservations require non-refundable advance payment
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4. Resort Rules & Conduct
4.1. Smoking & Cleanliness
• Smoking, including hookah/shisha, is strictly prohibited inside all cottages (violation will result in fines)
• Guests must keep the resort clean and litter-free
• Picking flowers from the garden areas is not permitted
• Loud music or noise is not allowed at the resort premises
4.2. Linen & Towel Usage
• Towels and linen will be changed upon request only
• In support of water conservation, guests are encouraged to reuse towels and linen during their stay
4.3. Pets
• Pets are not allowed on beds, furniture, or to use towels/linen provided by the resort (violation will result in fines)
4.4. Damage to Property
Guests shall be held responsible and liable for any damage or loss caused by them to the resort’s property, furniture, equipment, or other assets.
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5. Amenities & Services
Included amenities:
• Complimentary RO Water
• Tea/Coffee Maker in the room
• Mini Refrigerator
• Essential Toiletries
• Complimentary Wi-Fi across the property
• Power Backup available via Inverter & Genset
• Room Service available during select hours only
• In-house Parking for guests
Note: Some amenities and services may be subject to availability or additional charges.
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6. Experience & Extra Facilities
• Outdoor play area for children
• Indoor games: Pool table, table tennis, carrom, chess, cards, and board games
• Driver accommodation is available at additional charges
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7. Website Usage
7.1. You agree to use the Website only for lawful purposes and in accordance with these Terms. Misuse of the Website or any information therein may result in restricted access and/or legal action.
7.2. We reserve the right to change, suspend, or terminate the Website or any part thereof at any time without prior notice.
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8. Intellectual Property
All content on this Website, including but not limited to images, text, graphics, logos, and software, is the property of Amantran Resorts and protected under applicable intellectual property laws. Unauthorized use, copying, or distribution is strictly prohibited.
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9. Limitation of Liability
9.1. The Resort shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your stay or use of our Website.
9.2. Guests are solely responsible for their personal belongings. The Resort shall not be liable for any loss, theft, or damage.
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10. Indemnity
You agree to indemnify, defend, and hold harmless Amantran Resorts, its owners, staff, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses arising out of your breach of these Terms or violation of any applicable law.
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11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.
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12. Contact Details
If you have any questions or concerns regarding these Terms & Conditions, you may contact us at:
• Email: resorts@amantranresorts.com
• Phone: +91-96677 45877
• Postal Address: Amantran Resorts Lamgara, Almora, Uttarakhand 263625
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Disclaimer
The Resort reserves the right to modify these Terms at any time without prior notice. It is the responsibility of the guest/user to review them periodically for any updates. please don’t change one letter lao just align and give