Privacy Policy
Effective Date: 18th August 2025
Website: https://amantranresorts.com
Entity: Amantran Resorts (“we”, “us”, or “our”)
1. Introduction
At Amantran Resorts, we are committed to protecting the privacy and security of the personal information of our guests, visitors, and users of our website. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or interact with us in any manner.
By accessing or using our website or providing your personal data to us, you agree to the terms of this Privacy Policy.
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2. Information We Collect
We may collect the following types of personal and non-personal information:
2.1. Personal Information
• Full name
• Contact information (email address, phone number, postal address)
• Government-issued ID (required for check-in as per Indian law)
• Booking/reservation details
• Payment information (only processed via secure payment gateways)
• Special requests or preferences (e.g., dietary needs, mobility assistance)
2.2. Automatically Collected Information
When you access our website, we may collect information such as:
• IP address
• Browser type and version
• Device type and operating system
• Date and time of visit
• Pages visited
• Referring website or source
This information helps us improve website performance and user experience.
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3. How We Use Your Information
We may use your information for the following purposes:
• To process reservations and provide services requested
• To contact you regarding your booking, confirmation, or stay
• To respond to queries, feedback, or support requests
• To send promotional offers, newsletters, or updates (with your consent)
• To enhance user experience on our website
• To comply with legal obligations or law enforcement requests
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4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve functionality and tailor content. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.
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5. Sharing and Disclosure of Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
• Service Providers: With third-party vendors (e.g., payment processors, IT support) who assist in operating our services.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In case of a merger, acquisition, or asset transfer, your data may be transferred to the new entity.
• Security and Enforcement: To protect the rights, safety, or property of Amantran Resorts, our guests, or the public.
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6. Data Storage and Retention
Your personal data is stored securely and retained only for as long as necessary for the purposes mentioned above or as required by applicable laws (e.g., recordkeeping or tax compliance).
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7. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
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8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child without parental consent, we will delete it promptly.
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9. Your Rights and Choices
You may have certain rights regarding your personal data, including:
• The right to access or update your data
• The right to withdraw consent for marketing communications
• The right to request deletion of your data (subject to legal requirements)
To exercise your rights, please contact us at the details provided below.
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10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party platforms. We encourage you to read their privacy policies before providing them with personal data.
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11. International Transfers
Although we are based in India, if you are accessing our website from another country, your data may be processed and stored in India. By using our website, you consent to such transfer and processing in accordance with this Policy and applicable Indian laws.
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12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised version on our website with the updated “Effective Date” mentioned at the top. Your continued use of the website after such changes constitutes your acceptance of the revised policy.
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13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Amantran Resorts
Lamgara, Almora, Uttarakhand 263625
Email: resorts@amantranresorts.com
Phone: +91-96677 45877
